Quality- & Environmental Management
Our primary goal is customer satisfaction. This is why we strictly adhere to the requirements of DIN ISO 9001:2015.
The entire production process from order entry, extrusion and machine assignment to product delivery, is constantly monitored. All orders are additionally provided with a barcode, which guarantees continuous order tracking and quality control.
Through a continuous improvement process we ensure that our customers always receive perfect products on the agreed delivery date.
The motto of our process-oriented quality management system is: "We ensure quality!"
The heart of our company is quality management. All processes of alpha-pack Group GmbH comply with the current requirements of DIN EN ISO 9001:2015.
As part of the continuous improvement process (CIP), all processes are continuously validated for timeliness and expediency. In doing so, we consistently adhere to internationally applicable standards and are in constant dialogue with our customers, production departments and certified suppliers.
For us, quality management means monitoring every step of the entire production chain according to the strictest guidelines - starting at development and ending at after sales service.
Every product is checked during the entire production process. Before leaving our plant, the product is examined by one of our qualified employees. Due to our processes that are well structured and elaborated down to the detail, we offer first-class services on a constantly high quality level - Therefore, our customers benefit from our high process standard.
We manufacture considering the following guidelines:
- Quality management according to DIN ISO 9001:2015
- Global guidelines regarding migration
- German food and feed code (LFGB)
- Packaging ordinance